Instructions on Cancellation

If you are not satisfied with your purchase, you have the right to cancel your order within 14 days of receipt without giving any reason. To exercise your right of cancellation, you must inform us, PHANTOM HAIR GMBH, at the following address:

Leibrächistrasse 10,
8185, Winkel (ZH), CH

Switzerland

E-Mail: shop@mianti.ch

You may use the following cancellation form, but it is not required:

Cancellation Form:

To: PHANTOM HAIR GMBH, SEEBNERSTRASSE 5, 8185 WINKEL, Switzerland, E-Mail: shop@mianti.ch

I/We hereby give notice that I/We cancel my/our contract of sale of the following goods:

Order Number: [Insert Order Number]

Ordered on: [Insert Date of Order]

Received on: [Insert Date of Receipt]

Name of Customer: [Insert Name of Customer]

Address of Customer: [Insert Address of Customer]

Signature of Customer: [Only if this form is notified on paper]

Date: [Insert Date]

Once we receive your cancellation notice, we will refund the purchase price of the product, less any applicable shipping costs, within 14 days. The refund will be made using the same payment method you used for the original transaction, unless you have expressly agreed otherwise.

Please note that you are responsible for the cost of returning the product to us. In order to apply for refund, the product must be returned to us in its original packaging and in a resalable condition.

If you have any questions about your right to cancel your order, please contact us at the above address or email.